ROLIN, K. N. Service Quality Analysis to Increase Customer Satisfaction on the M-BCA Application. Journal of Current Research In Multidisciplinary, [S. l.], v. 2, n. 1, p. 149–156, 2024. Disponível em: https://jcrim.org/index.php/JCRIM/article/view/20. Acesso em: 7 may. 2026.