JESSICA; KENNETH KALEB; MUHAMMAD FADHIL RAKSIWI; RAYMOND TJIWIDJAJA. Service Quality Analysis to Increase Customer Satisfaction in National Flight Company. Journal of Current Research In Multidisciplinary, [S. l.], v. 2, n. 1, p. 163–167, 2024. Disponível em: https://jcrim.org/index.php/JCRIM/article/view/22. Acesso em: 26 may. 2026.