HANSEN ALBERTUS SUTANTO. Service Quality Analysis to Increase Customer Satisfaction at Zara Outlets in Capital City. Journal of Current Research In Multidisciplinary, [S. l.], v. 2, n. 1, p. 173–177, 2024. Disponível em: https://jcrim.org/index.php/JCRIM/article/view/23. Acesso em: 16 sep. 2025.