1.
Darma VS, Jesika Suryani, Filbert Hwang, William Phang. Service Quality Analysis to Increase Customer Satisfaction at Hypermart. JCRIM [Internet]. 2023 Dec. 18 [cited 2026 Feb. 11];1(4):122-9. Available from: https://jcrim.org/index.php/JCRIM/article/view/19